Physics @ Berkeley
Jobs in Physics
Job Category: Staff
Job Title: Student Services Assistant
Department: Student Services
Closing Date: 08/30/2013

Undergraduate Student Services Advisor
Job ID: 16207

Departmental Overview
Physics is the largest department in the L&S Division of Mathematical and Physical Sciences.  It is ranked as one of the top physics departments in the world, with excellence in research, teaching, and service to the community all highly valued.  The department has 80 ladder and active emeriti faculty, 60 career and casual staff, and 300 lecturers, teaching assistants, readers, research personnel, postdocs, fellowship recipients, and visiting scholars. There are approximately 250 graduate students and 275 undergraduate majors, with about 7,000 course enrollments annually. 

The Student Services Unit is directly responsible for the performance of all functions involving students and their instruction.  Specifically, the Unit is responsible for graduate and undergraduate programs, graduate teaching appointments (non-payroll functions), academic advising maintenance of student records, class scheduling, support of special events, coordinating Summer Session, ordering textbooks, maintaining the Department’s textbook collection, serving as liaison with other university offices on matters pertaining to students, tabulating the results of GSI evaluations, preparing the Department’s sections of the General Catalog and Schedule of Classes, the Graduate and Undergraduate Announcements, the annual Department Commencement ceremony, and sponsoring other departmental student programs and events. The Unit employs approximately 100 Graduate Student Instructors and 30 Readers and Tutors each semester. 

Under general direction of the Director of Student Services, the Undergraduate Student Services Adviser provides a variety of student services to students and the community.

Program Administration:
• Independently manages aspects of the Department’s undergraduate advising program, course scheduling and event implementation.

• Serves at the main source concerning student matters for undergraduates, faculty, University offices and the general public.

• Monitors student progress for satisfaction of major pre-requisites and maintains records of undergraduate majors. 

• Represents Department at various campus functions related to undergraduate matters.

• Plans and implements complex student events such a commencement, orientations and recruitment. 

Student Advising:

• Provides experienced individual advising to multiple areas of program requirements, activities and related university functions such as academic progress, financial aid, housing, graduate programs, etc.  

• Provides advice on course selection strategies and career plans.

• Prepares pre-admission evaluations and advise to students considering the program. Implements program changes and consults with campus units to insure consistency. 

• Implements outreach programs and advices prospective applicants on necessary academic preparation.  

• Designs and implements programs to increase interest in the undergraduate program.
Instructional Support: 

• Plans and implements, in collaboration with the Director of Student Services and Vice Chair of Instruction, all aspects of physics course offerings, classroom scheduling and textbook matters.

Required Qualifications
• Bachelor's degree in related area and/or equivalent experience/training.

• Working knowledge of advising and counseling techniques. Demonstrated experience in advising students in an academic department or program.

• Excellent multicultural competencies; proven ability to work with diverse populations. 
• Demonstrated skills in service orientation, active listening, critical thinking, problem identification, reasoning, verbal & written communication.  

• Demonstrated excellent interpersonal skills.

• Proven ability to use discretion and maintain all confidentiality 
• Strong computer skills.  Excellent command of MS Office programs. 

• Knowledge of and facility with spreadsheets, database, and compiling statistical reports.

• Proven experience in planning meetings, events, and workshops.

• Ability to multi-task, working effectively and efficiently, both independently and as a team member.

• High level of organizational skills and attention to detail. 

• Demonstrated ability to develop original ideas to solve problems and to take initiative.

Preferred Qualifications
• Knowledge of UC Berkeley-specific computer application programs, databases and systems.

• Familiarity with the physical sciences and engineering departments at UC Berkeley. 

• Knowledge of University procedures and policies in the area of student services.

• Experience advising University students.

Salary & Benefits
Annual, Full time Hiring Range: $38,100 - $56,100, depending upon experience. 

For information on the comprehensive benefits package offered by the University click here.

How to Apply
Applications must be submitted online.  A letter of interest outlining your experience and qualifications as well as a resume should be submitted as a single attachment when applying.

Other Information
To see the  full job description and current organizational chart please click here.

Criminal Background Check
This position has been designated as sensitive and may require a Criminal Background Check.  We reserve the right to make employment contingent upon successful completion of a Criminal Background Check.

Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer.